Privacy Policy & Cookie Policy

This privacy policy will explain how CST UK uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

CST UK collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Information that does not reveal your specific identity (like your name or contact information) including device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

How do we collect your data?

You directly provide CST UK with most of the data we collect. We collect data and process data when you:

  • Communicate with us via e-mail.
  • Submit an inquiry form on our website.
  • Place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

CST UK collects your data so that we can:

  • Provide services you request.
  • Email you with special offers on other products and services we think you might like.
  • Improve the content of our Web pages and the quality of our service.
  • Maintain security of our website.
  • Investigation, prevention, or remediation of illegal activities, suspected fraud, potential threats to physical safety or any person, violations of Terms of Service or as otherwise required by United States law.

How do we store your data?

CST UK securely stores your data on our servers hosted by GoDaddy.

CST UK will keep your personal data as long as you are an active customer. To request deletion of your personal data, please contact: salesuk@cstindustries.com.

Marketing

CST UK would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop CST UK from contacting you for marketing purposes or giving your data to other members of the CST Group.

If you no longer wish to be contacted for marketing purposes, please contact salesuk@cstindustries.com.

What are your data protection rights?

CST UK would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request CST UK for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that CST UK correct any information you believe is inaccurate. You also have the right to request CST UK to complete information you believe is incomplete.

The right to erasure – You have the right to request that CST UK erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that CST UK restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to CST UK’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CST UK transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: + 44(0) 1773 835321

Or write to us:

CST Industries
11a Farmwell Lane,
Castlewood Business Park,
South Normanton,
Derbyshire,
DE55 2JX

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

CST UK uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website
  • Marketing and re-targeting

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – CST UK uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – CST UK uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. CST UK sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The CST UK website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

CST UK keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14/01/2025

How to contact us

If you have any questions about CST UK’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: salesuk@cstindustries.com
Call us: + 44(0) 1773 835321

Or write to us at:

CST Industries
11a Farmwell Lane,
Castlewood Business Park,
South Normanton,
Derbyshire,
DE55 2JX